Policies & Information

Composition & Design

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Each arrangement is created as a unique composition using seasonal materials selected for their quality, movement, and natural character.

 

Selections made within Composition, Composition Scale, and Floral Expression guide the overall form, presence, and density of the design. The composition shown reflects a particular scale and expression; adjustments will expand or refine the piece accordingly while maintaining its intended character.

 

As compositions are created with seasonal materials, exact flower varieties and vessels may vary. When substitutions are necessary, they are made with care to preserve the integrity, balance, and proportion of the design.

 

Compositions may be created in a range of forms, including Leaf Wrapped, Porcelain, Transitional, and Elevated, each offering a distinct expression of the design.

 

Lower, more restrained compositions are often best suited for residences and intimate settings, while elevated compositions carry greater presence and are more appropriate for larger environments such as services or gatherings.

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Substitutions

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Each composition is created using seasonal materials selected for their quality, movement, and natural character.

 

While the image shown reflects a specific composition, exact elements may vary based on availability. When substitutions are necessary, they are made with care to preserve the overall form, palette, and intention of the design.

 

Elements are always replaced with those of equal or greater value, ensuring the composition remains consistent with the standard of the studio.

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Delivery

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Orders placed by 8:00 AM EST are eligible for same-day delivery. Orders received after this time will be delivered on the next business day, including Saturdays.

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Deliveries are not made on Sundays or holidays. Orders requested for these dates will be fulfilled on the next business day.

 

While exact delivery times cannot be guaranteed, every effort is made to accommodate timing requests whenever possible.

 

Deliveries to island locations may be delayed during periods of severe weather or high wind advisories.

 

To ensure a smooth delivery, please provide complete and accurate address information, including business names and operating hours where applicable. We are unable to deliver to P.O. Boxes or incomplete addresses.

 

Each delivery is handled with care to ensure the composition arrives with the same integrity in which it was created.

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Payments, Cancellation, and Refunds

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Orders may be paid by credit card or via Venmo upon request. Orders awaiting Venmo payment may not be eligible for same-day delivery.

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Cancellations made prior to design will incur a 5% processing fee, reflecting charges applied by our payment processor.

 

Once a composition has been created, all sales are considered final.

 

Each design is a one-of-a-kind composition and will naturally vary from reference images. All arrangements are composed to value using premium flowers and materials.

 

If a concern arises upon delivery, we ask that you contact the studio within 24 hours. In such cases, we may arrange to retrieve the composition for evaluation.

 

Refunds, when approved, will be issued upon return of the design and will reflect the original purchase amount less a 5% processing fee. Delivery fees are non-refundable.

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Subscriptions

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Subscription designs are created as a series of evolving compositions, guided by seasonality and the natural movement of materials over time.

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Each delivery reflects the same design principles outlined above, with variation intended as part of the experience.